BESPOKE SERVICES TO SUIT

Second-nature support 

Being a virtual EA is being a fundamental and strategic part of a business. Yet years of high-level experience make what I do second nature. 

My experience within diverse, dynamic, fast-paced and international organisations means I can hit the ground running while adding value to your business.

How we can work together

Flexible, no tie-in arrangement

Simply pay for the hours you use, with no long-term commitment. 

Entrusting someone with your business is a big step. Understandably, you’ll want to build our relationship at your own pace. That’s why you can increase, or decrease, your hours accordingly.

Access, above and beyond

Operating as a remote virtual assistant in the South West, my virtual doors are open to the UK, Europe, and beyond. 

As a rule of thumb, it’s a 24-hour turnaround per task. Above that, I discern the priority of each request, to make sure I’m available at the right time for every client.

Total transparency 

To help you plan, with no surprises, I provide retainer clients with a mid-monthly check-in to see how much time has been used. 

At the end of the month, you’ll receive a detailed time report showing how the hours have been invested.

Services & pricing

Every business is as unique as its people. For this reason, I offer a bespoke service to best fit with you and your business.

  • Side-by-side high-level assistance. Helping you run and nurture your business on a daily basis. And keeping you on track with your task list and meetings.

    • Inbox and calendar management

    • Board and meeting minute-taking and action tracking

    • Travel and appointment booking

    • Venue research and event planning (conferences, retreats, Christmas etc)

    • Client onboarding and offboarding

    • Time audit and recommendations to enhance your productivity and lifestyle

    • Lifestyle support – making appointments, tending to renewals, domestic staff hire and liaison, holiday and party planning, school admin.

    Packages 

    10 hours per month

    20 hours per month

    30 hours per month

    40 hours per month

    • Formalities – reporting progress to clients, trade mark records management, official due dates diary management

    • UKIPO forms – drafting forms for your approval

    • Renewals specialist – experience in worldwide maintenance and renewal of trade mark registrations, registered designs and patents.

    Packages 

    10 hours per month

    20 hours per month

    30 hours per month

    40 hours per month

    • Policy audit and review

    • Volunteer management

    • Creation of handbooks

    • CRM – experienced with software such as Beacon, ClickUp™ and monday.com

    • Board secretarial support 

    • Research

    Packages 

    10 hours per month

    20 hours per month

    30 hours per month

    40 hours per month

  • Whether it’s staff cover or temporary admin support for a sizeable or specific project, let’s discuss how I can help. Get in touch today.

What’s next?

The first step is to arrange a call to explore how I can help you and to see if we’re a good fit. If so, next steps are as follows –

  • Onboarding includes discussing initial hours, as well as how you prefer to communicate and delegate your tasks and projects.

  • I’ll send you my Terms and Conditions and a Data Processing Agreement via my e-signing tool.

  • I arrange for a secure transfer of any login details and data that you need to share with me to enable us to work seamlessly together.

  • The good thing about collaboration in the VA world is that we, and therefore you, have every type of skillset and service covered.

    It’s important to know how highly we value our clients. Going forwards, we’ll work closely with you and communicate regularly.

    To this end, our business Terms state that you have "three working days to request rectification of any unsatisfactory completion of work". To date, this has never happened. We include the clause simply because we believe in offering solid reassurance of our commitment to right any issues raised, and therefore guarantee the calibre of service you deserve.

  • "You are a whizz. Quick, efficient and you read minds."

    Client

    Field Fisher Waterhouse LLP

  • "Kind, caring and always there if I need a friendly ear to speak about the business. I’m very grateful to have her as part of the team."

    Colette Walls, Director

    qVirtual Ltd

  • "Often, I wouldn’t even know she had solved a problem until much later. This is a credit to her work style and character."

    Laura Brank, Partner

    Dechert LLP

  • "Thank you so much for your invaluable help over the last couple of months – it’s been a pleasure. I’d be very happy to work with you again."

    Attorney

    Trademark Law Boutique

Seeking additional talent?

My people are your people.

Do you have gaps to plug in marketing, research, bookkeeping, creative or legal? I can engage personal recommendations – experienced individuals who support me with larger projects, as well as a diverse VA network.

MY EARS ARE ALL YOURS

One quick call, and we can work out where I can help.